The UNESCO-IHE Institute for Water Education offers post-graduate education in Delft, The Netherlands, and carries out research and capacity building projects all over the world. The mission of UNESCO-IHE is to contribute to the education and training of professionals and to build the capacity of sector organisations, knowledge centres and other institutions active in the fields of water, the environment and infrastructure in developing countries and countries in transition. 

UNESCO-IHE has a permanent staff of 180, of which 90 are scientific staff, while about 250 guest-lecturers from academia and industry contribute to the educational programme. Each year 750 participants (incl. about 200 new MSc students per year) from all over the world attend the various regular and short courses at UNESCO-IHE. 

The UNESCO-IHE organization has ambitious goals to broaden its role in Water Education in a worldwide perspective, and regarding its position as a central hub in making knowledge within the Water Domain available. ICT will play an important role in the support of the organization to achieve these goals. Being fully integrated in the UNESCO-IHE organizational structure the ICT function will closely cooperate with business in defining business and ICT strategy and plans. 

Fundamental changes in technical ICT architecture are expected to occur, for which the ICT organization will have to provide direction, and perform consultancy, architecture services, procurement, and project management. The role of ICT manager will be crucial in shaping both an ICT landscape which is fit for purpose and an ICT organization that is able to perform the above mentioned tasks. In order to realize our ambitions we are looking for a: 

ICT MANAGER (m/f) - 1 FTE

Main tasks

• Responsible for implementation of the new ICT organization
• Definition of ICT services aligned with UNESCO-IHE organizational strategy, develop and review ICT policies
• ICT Planning and budgeting: planning of ICT service delivery as part of the annual planning and control cycle, take decisions
  on services, ICT architecture, and change requests. Execute the ICT plan
• Stakeholder (user) management
• Procurement
• Day to day management of the ICT department to ensure quality of service. Define, initiate and direct ICT projects, and the role of ICT in business projects
• Monitoring and reporting on budgets and expenses
• Conduct regular checks or project manage checks to ensure quality of service and timely delivery within budget, conduct regular checks or project manage checks on compliance with internal procedures and working practices
• HR and organizational development: promote professionalism of ICT related processes and people, manage the ICT staff, including staffing, training and appraisals

Requirements

• Senior manager, with 10 years experience in management
• Academic professional level, informatics and computing
• Enthusiastic, innovative and customer driven
• Experienced in ICT planning and corporate governance
• Experienced in organizational development
• Experienced in hands on ICT management
• Experienced in project management and contract management
• Background in software development and infrastructure management
• Demonstrable working knowledge of ITIL and PRINCE2
• Good communicator, steady and persisting builder, but with attention for day to day problems. Drive to improve and to achieve
• Excellent in English and Dutch
• Preferred to have a track record in an educational environment 

Conditions

This position is, in principle, a permanent one, however, according to our Personnel Manual, the first contract is for 2 years, and only after this period a permanent contract can be offered. The position is based in Delft, The Netherlands. A competitive salary (scale 12-13 CAO Dutch Universities) is offered depending on qualifications and experience in accordance with the conditions of employment for Dutch Universities. The appointment implies entry into the Netherlands' Civil Service Pension Fund (ABP). Candidates must be prepared to carry out long- and short-term missions abroad.

Information and application
Additional information can be obtained from Marcel van Kooten, Interim Manager ICT (T: +31(0)15- 21 51 704 or +31 (0)6-12568524 / E: m.vankooten@unesco-ihe.org).

Applications in English with curriculum vitae can be sent until 1 December 2009 to UNESCO-IHE, attn. Personnel and Organisation Department (E vacancies@unesco-ihe.org), PO Box 3015, 2601 DA Delft, The Netherlands, stating vacancy-number 09-500-02.

Acquisition to this vacancy is not appreciated!